Frequently Asked Questions

Do I need a vet referral?

Yes for both Hydrotherapy and Myotherapy a vet, referral is necessary. The form can be downloaded from our website.

Do I need to make an appointment?

All sessions for therapy require appointment arrangement, either call 01233 434068 or email info@kentcaninetherapycentre.co.uk

I would like my dog to learn to swim. He has not ever swum before will he be okay?

It is surprising; many dogs have not swum before. Hydrotherapy is a great way to ensure your dog can swim okay. All dogs are fitted with a buoyancy jacket; they are carefully guided into the pool down our purposely-built secure safe ramp. They will have a hydrotherapist with them to support them and aid them in the correct movements. After a few sessions, you will find that your dog really begins to enjoy their swimming.

Will there be other dogs in the pool?

No, your dog will have exclusive use of the pool. In addition to this we have an entry and exit door, this avoids any confrontational situations. This makes Snowy’s Canine Therapy Centre a safe place to bring your dog, if they feel uncomfortable around other dogs.

Does hydrotherapy help my dog lose weight?

Yes, but this would have to be in conjunction with a controlled diet.

Why can I not just take my dog to the lake or the beach and have the same effect?

Firstly, safety – when your dog is in a lake or at the beach, there is no control of their swimming, you are not aware of what is below the water and in the sea there are strong currents, that you might not be aware off. In addition to this the hydrotherapy pool is heated, therefore there is not the risk of the cold water constricting the blood vessels close to the skin, which in turn restricts the blood flow to the muscles. Therefore, the cold muscles could stiffen up and cramp, causing further damage.

Can I claim the cost of hydrotherapy or myotherapy on my pet insurance?

Please refer to your insurance company, as many companies have their own policies regarding canine hydrotherapy and myotherapy.

What happens if I am late for my appointment?

We will try to accommodate you the best we can, this could mean that your session may be shortened if there is another appointment directly after yours.

Does my dog need to be vaccinated?

All dogs attending Snowy’s Canine Therapy Centre will need to have an up to date vaccination. Homeopathic vaccinations are accepted (proof may be requested).

Please don't hesitate to contact us if you have any further questions.

What our clients say about us

" We would like to say a huge 'thank you' to all the team at Snowy’s. Cadbury, our 5-year-old chocolate lab has been coming to you every week for a few months now, and the difference you have made to his quality of life has been amazing!"

Cadbury's owner, Darren and Corrine Knight
" Jackie, Tig, Sammy and Summer are so caring and you really feel as if your dog is their priority - nothing else matters to them. They will bend over backwards to accommodate your dog and help them in any way they can even if it's something really small like remembering your dogs favourite toy and making sure they have it for their session. There is always a treat and a cuddle for your dog if they want it. It's such a pleasure to take your dog to Snowy's where you can relax because you know your dog is being looked after and you can enjoy watching your dog enjoying themselves."

Scarlett and Roscoes' owner,Yester Adourian
" Issey was initially referred to Snowys by my vet to help with her muscle development issues.Issey was extremely nervous on her first appt on the treadmill but Jackie and her team demonstrated care and compassion toward her, gaining her trust. Issey had made so much progress both physically and emotionally that I decided to take my other dog Remy for hydrotherapy for his arthritis. Remy struggled on a walk which would quite often result in pain, after just a few weeks of swimming therapy he is now active, happy and pain free.(and no longer on medication!). Amazing transformation in both my dogs! I cannot thank Snowys enough!"

Issy and Remy's owner, Tina Hallinan
" Everything about Snowy's is wonderful. The facilities are first class, spotlessly clean, in a peaceful location. Welfare is put first - all of Bert's sessions, even though he doesn't have a serious health condition (and hopefully now won't due to these sessions), are recorded in detail. He is monitored throughout his swims. The main thing though, which is so special, is the atmosphere created by the staff. We trust you all completely. It's simply a very special place, that we are so lucky to be near. Thank you to Jackie, John, Lucy, Tig and the entire team for creating a magical place. Look forward to next week and many more to come. We also felt very privileged to see the Dalmatian arrive - whose story is nothing short of a miracle."

Bertie's owner, Elly Wood
" I was so impressed with Snowy's that I asked Jackie if I could bring my other rescue, Scarlett, for leasure. Scarlett is not very confident and hates water so Jackie let me bring her a few times prior to starting her swimming sessions to get used to being near the water. They all made such a fuss of Scarlett and really put her at ease. Jackie let Scarlett and Roscoe swim together the first time she went in the water to gain confidence. Scarlett is becoming much happier about getting into the pool as the weeks go by. She has turned into a really good swimmer and thoroughly enjoys playing 'fetch' in the water. She will even walk through puddles now whereas before starting swimming she used to walk around them!"

Scarlett and Roscoes' owner,Yester Adourian

Monday - Saturday	Open

Sunday & Bank Holidays	Closed

Snowy's Canine Therapy Centre

The Stables,
Tilden Chapel Lane,
Smarden,
Kent,
TN27 8QN

01233 434068
07341 237716
info@snowyscaninetherapycentre.co.uk

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